Product Shipping on Entiremart™

We at Entiremart™ try to bring in the best of our logistics by delivering our products in the fastest and efficient way possible. We are all about speed and efficient delivery of customer’s orders.

Our Delivery speed can differ according to the Customer’s Address, Our Courier Partner’s time of operations and various other factors. However, here are the general delivery speeds that are available to our customer.

STANDARD SHIPPING SPEEDS AND EXPRESS DELIVERY CHARGES FOR ORDERS PURCHASED FROM LOCAL SELLERS (SELLERS BASED IN MANIPUR)
Delivery Speed Charges for Non-Premium Members Charges For Premium Members

STANDARD SHIPPING FOR ITEMS SOLD BY LOCAL SELLERS (Based in Manipur)

Average Delivery time is 3-5 Business Days*

COD is available

This service is currently available to customers in Imphal Area for now.

Orders ordered from Local Sellers (based in Manipur) worth Rs. 500 or more will qualify for FREE DELIVERY.

A delivery charge of Rs. 50 per item will be levied for multiple orders below Rs. 500



FREE FOR 1 YEAR

EXPRESS SHIPPING FOR ITEMS SOLD BY LOCAL SELLERS (Based in Manipur)

Note: ORDER BEFORE 11 AM and get the product before 8 PM on the Same Business Day.

COD is not applicable for this delivery type

This service is currently available to customers in Imphal Area for now.

Order placed from a single seller : Rs. 100/- for quantity up to 5 units per seller

Order placed from multiple sellers : Express Shipping Rate Rs.100 + Rs. 10 additional for a single item per seller

(TOTAL ORDERS PLACED SHOULD NOT EXCEED 5 ORDERS)

Rate applicable on Selected Product Categories (apparels, electronic gadgets, stationery, fashion and other smaller items. Kindly read the product description for items eligible for EXPRESS SHIPPING)

Not applicable on bigger items like (furniture, TV, fridge, washing machine, etc.)

Order placed from a single seller : FREE for first 3 Deliveries for a year then Rs. 60/- for quantities up to 5 units per seller

Order placed from multiple sellers : FREE for first 3 Deliveries for a year then Express Shipping Rate Rs.60 + Rs. 10 additional for a single item per seller

(TOTAL ORDERS PLACED SHOULD NOT EXCEED 5 ORDERS)

Rate applicable on Selected Product Categories (apparels, electronic gadgets, stationery, fashion and other smaller items. Kindly read the product description for items eligible for EXPRESS SHIPPING)

Not applicable on bigger items like (furniture, TV, fridge, washing machine, etc.)

FOR PRODUCTS/ITEMS SOLD BY SELLERS OUTSIDE MANIPUR

Entiremart™ has sellers that are based outside of Manipur and the delivery time may slightly differ from our local sellers. There are two types of outside sellers in Entiremart™:

(i)  Entiremart™ Partner Sellers: These are the sellers for whom we provide delivery of their products straight to you through our Entiremart™ Logistics Network.

(ii)  Entiremart™ Independent Sellers: These sellers will handle their product packaging, handling and transportation of the products directly from their business to customer’s location via courier services, India Post etc. Here, Entiremart™ will not handle logistics for this seller type.

Here is a table that would help you understand more about the shipping costs:

Delivery Speed Charges for Non-Premium Members Charges For Premium Members

Entiremart™ Partner Sellers (Based in Manipur)

* Average Delivery time is 2-5 Business Days* | in certain cases, the delivery may take up to 10-14 Business days.

* COD is not available on this mode of delivery

* Product available only for Local Customers (supported pin-codes of Manipur)

* Products will be delivered by Entiremart™ Delivery

A delivery charge of Rs. 50 per item will be charged

Multiple orders will be charged each of Rs. 50

A delivery charge of Rs. 20 per item will be charged

Multiple orders will be charged each of Rs. 20

Entiremart™ Independent Sellers (Based outside Manipur)

* Average Delivery time is 3-7days, 7-14 Business Days

* COD is not available on this mode of delivery

* Available for Customers all over India

* Products will be delivered by Courier and India Post Delivery

* Areas that are serviceable by major courier services shall take up to 3-7 business days. For others, orders will be dispatched through Speed Post/ Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

Delivery charge varies from seller to seller. Handling, packaging, weight & dimensions of the product may incur different charges. It is thereby advised to kindly refer to the product page & order summary for charges applied.

A delivery charge of Rs. 20 per item will be charged

Multiple orders will be charged each of Rs. 20



FREE DELIVERY FOR 1 YEAR
Product not delivered on time. What is the Reason?

Our Sellers or our courier service partners could be having an OFF-DAY or there could be certain reasons like weather conditions, natural calamities, could be a Sunday or maybe some political issues (like bandhs, strikes, blockades, hartals etc.) that might hamper the delivery date. We at Entiremart™ try to extend the delivery date by one or two days to the mentioned estimated date. You can always reach us through our Customer Support, we advise that you stay in loop with us and bear with any such disruptions in our transportation. We assure that your product will stay safe and will be delivered in the best way possible.

What is the estimated delivery time?

All delivery time are counted by business days (means holidays and Sundays are excluded). Delivery time is directly dependent on the seller’s product availability, packaging and handling, location difference between the seller and the customer and logistics availability (areas not supported by major courier partners will be delivered using India Post, which therefore takes more time than standard courier delivery duration.

Are there any hidden costs (various taxes) applied on the products sold on Entiremart™?

All products sold on Entiremart™ are GST included and the customers have to pay only the amount shown on the product page. However, delivery charges are applicable and may vary according to the product’s nature and seller’s shipping policy.

Estimated delivery time differs for each seller? Why?

The delivery time taken differs each for sellers because of factors like their geographic location, buyer’s destination, the availability of courier services and various other factors.

Reach our customer care

My area/pincode is not serviceable. Why?

Enter your pincode on the product page to know whether the product can be delivered to your location. If it is not serviceable you may reach us through our Customer Support.

Why is the Cash on Delivery (COD) option not available in my location?

Cash On Delivery (COD) depends on the ability of our courier service providers to accept cash as payment at the time delivery of the product. Unavailability of this service can mean the courier partner cannot accept cash at the time of delivery. We at Entiremart™ are expanding our means of payment by minimizing cash transactions through digital payments.

For details please refer the PRODUCT REPLACEMENT page.

What do the different tags like "In Stock", "Available" mean? 'In Stock'

This means that the product is currently not with the seller but the seller can procure and arrange the dispatch to you as you order the item from our website. The delivery time will directly depend on the product’s procurement time and shipping to your location.

'Preorder' or 'Forthcoming'

These items are the yet-to-be released, and pre-order will let you book these items before-hand. You get these products once it gets officially launched. Such items are dispatched really fast from their official launch date.

'Out of Stock'

It means the item is currently not available for sale. It could be the stock is not available with the seller. You may contact Customer Support if you need similar items to buy.

'Imported'

These items are sourced from outside India. Delivery time is directly dependent on time of procurement, product availability with the vendor, international shipping and product delivery to your location. This process can take even a month time and is the longest on Entiremart™ Shopping.